The Christie NHS FT Annual Report & Accounts 2019-20

The Christie NHS Foundation Trust Annual Report & Accounts 2019-20

NHS Outcomes Framework

Indicator

The Christie Performance 2018/19

The Christie Performance 2019/20

National average 2018/19

National Highest/ Lowest

Treating and caring for people in a safe environment and protecting them from avoidable harm.

The number and, where available, rate of patient safety incidents reported within the trust during the reporting period, and the number and percentage of such patient safety incidents that resulted in severe harm or death.

H – 7423 L – 573

2275

50376

3707

H – 14 L – 0

2

66

1

0.03%

0.09%

0.13%

H – 0.47% L – 0%

The Christie NHS Foundation Trust considers that this data is as described for the following reasons: to record the incidences of patient safety, the rate of incidences and the percentage of severe harm or death of patient safety incidences within The Christie. The Christie NHS Foundation Trust intends to take the following actions to improve this percentage and so the quality of its services, by continuing to monitor compliance to the above target and to take any remedial action if required This will be reviewed through the quarterly Patient Safety and Experience report. Staff who “Speak Up” The Christie is fully committed to promoting an open and transparent culture across the organisation to ensure that all members of staff feel safe and confident to speak out. When staff feel confident and safe to speak up the following benefits are achieved: • The Trust is made aware of situations that could potentially impact on patient care • The Trust has the opportunity to take action so that any detrimental consequence is avoided • The Trust has the opportunity to learn • Staff are able to share their anxiety about a situation and therefore reduce their stress • Staff feel a greater sense of engagement, inclusion and support for Trust values Every opportunity is taken to raise the profile of the importance of raising concerns and the support available. This includes a Schwarz round where staff are able to discuss the emotional aspects of raising concerns, the provision of reflective reports by staff available on the intranet, articles in the staff magazine, displays in corridors and presentations at department meetings.

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