The Christie Foundation Trust Annual Report and Accounts 2021-22

NHS Outcomes Framework

National average 2020/21

Indicator

The Christie Performance 2020/21

The Christie Performance 2021/22 Available on NHS Digital August 2022

National Highest/Low est 2020/21

The Trust’s responsiveness to the personal needs of its patients

Ensuring that people have a positive experience of care

H - 85.2% L – 67.3%

74.5%

84.4%

The Christie NHS Foundation Trust considers that this data is as described for the following reasons: to show the percentage of patients receiving a good experience of care whilst under the care of The Christie. The Christie NHS Foundation Trust intends to take the following actions to improve this percentage and so the quality of its services, by continuing to monitor compliance to the above target and to take any remedial action if required: This will be reviewed through monthly Board level scrutiny of patient satisfaction surveys and the National Friends and Family test.

NHS Outcomes Framework

Indicator

The Christie Performance

The Christie Performance

National average

National Highest/ Lowest

The percentage of staff employed by, or under contract to, the Trust who would recommend the trust as a provider of care to their family or friends.

Ensuring that people have a positive experience of care.

This is no longer applicable; this has been replaced by the PULSE quarterly survey that commenced in April 2021

The Christie NHS Foundation Trust considers that this data is as described for the following reasons: to show the percentage of staff who would recommend The Christie as an organisation that provides good quality care for their family or friends. The Christie NHS Foundation Trust intends to take the following actions to improve this percentage and so the quality of its services, by continuing to monitor compliance to the above target and to take any remedial action if required: This will be reviewed through quarterly Board level scrutiny of the outcomes of the National Staff Friends and Family Test.

63