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You made a difference

October 2019 The winner of our October award was clinical research nurse Nicola Heazell. Nikki has worked with the lymphoma team for just over a year as a research nurse working with the team to deliver highly complex early phase trials. Her manager Andrea Whitmore, a research nurse team leader said: “Nikki has always been a team player and is always willing to go the extra mile for the patients. She runs clinics, arranges trial set up and deals with data queries; she delivers treatments and attends MDT meetings to identify possible trial patients. She is a committed nurse and I’m not surprised at all that she has been nominated for this award as she continuously strives to improve service but also encourages others to do the same. “Her rapport with her patients is second to none and she will go above and beyond wherever she can to ensure patients get the best care we can offer. In this role Nikki sees the patients go through many ups and downs it can sometimes be such a roller coaster of emotions for them and their families but Nikki is always there to listen and support. “I hope she won’t mind me saying that although she has a physical impairment she is a real inspiration to us all. She did her nurse training against all the odds and when the powers that be said she couldn’t manage this she proved them all wrong and went on to qualify with the highest grades. “She is now an advocate for nurses with impairment or disability and works closely with nursing governing bodies to promote more understanding and support. I have seen her drive in action when the IV skills team thought she could not access lines… oh did she show them she could! Not only did she devise a way to do this safely but she really does have one of the best aseptic techniques I have ever seen.”

as the team they are and stabilised the patient until the ambulance arrived. I am very proud and they should be too.” August 2019

Hayley Beswick, a staff nurse, and Maria Nolan, a healthcare assistant, both on ward 11, were our joint winners during August.

Both were praised for working hard in very difficult circumstances. Their manager Ruth Paterson said: “Hayley has progressed to an extremely competent and caring nurse. “The ward is physically and emotionally demanding with very vulnerable patients at times but she will give 100% to ensure that all her patients’ needs are met; always has a kind word for her patients and tries to make their stay a positive experience. Maria is a great support for the trained nurses. She goes above and beyond of what is expected of her in her role, always has a kind word for all of the patients on the ward and makes each patient feel special, never sits down, is always on the go to help her colleagues out.” September 2019

The award in September was presented to charge hand gardener Phillip Walker. Philip joined The Christie in July and a short period of time has received extensive

praise for his gardening talent and the impact he has made with the care and maintenance of the grounds and garden. Wayne Daley, operational estates manager said: “Phil has spoken at length about the projects that he wishes to carry out and his enthusiasm is infectious. His work ethic and passion for what he is why he deserves the award.”

If you want to put someone forward for ‘You made a difference’ , nomination postcards and entry boxes can be found in the restaurant, reception areas and on wards, or you can nominate a colleague via HIVE. A panel, which includes a non-executive director and governor, agrees the winner.

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