The Christie NHS FT Annual Report & Accounts 2019-20

Our performance

needs by NHS Improvement. This places us in the top 15% of NHS providers in the country. The key issues and risks that could affect us as a Foundation Trust in delivering our objectives are managed on a monthly basis by our board assurance framework which can be viewed by the public board papers available on our website. The primary issue for the Christie and the NHS overall in 2020/21 will be the impact of the COVID-19 pandemic. Without a doubt, the strength of our underlying patient centred culture, highly motivated and compassionate staff, oncology expertise and organisational culture enable us to respond in an agile and effective way to the new demands. As we look ahead to 2020/21 we know that there will be further challenges to face, in particular the need to respond to an increase in demand for our services from patients whose treatment has been paused temporarily and from new patients who have delayed contacting their GP about worrying symptoms of cancer and who are then referred to us at a later stage in their prognosis. We will approach the challenge from a strong position and take opportunities to redesign how we deliver the best care to patients in a safe way. This gives us opportunities to use innovative and efficient approaches to service delivery through digital technology for example through virtual clinics. We are also adapting the delivery of our services in areas like the pharmacy home delivery service. This Annual Report contains many examples of our pursuit of innovation and progression which embrace our vision for a truly world-class cancer centre. Going-concern The Covid-19 pandemic has had and continues to have a significant impact on the UK and worldwide. Due to the timing of the pandemic (March 2020), this has not had a significant impact on the group operations (The Christie NHS

The Christie is home to a Lord Norman Foster designed Maggie’s Centre which is based on our site and offers emotional and practical support to our patients and their families. Run by the Maggie’s charity, it was the first of its kind in the North West. Our charity is one of the largest NHS charities in the UK, providing enhanced services over and above what the NHS funds. It has over 50,000 supporters who helped raise £15.3m this year. With 82p in every pound raised going directly to the patients, we work hard to make sure that the money donated to us is spent where the hospital needs it most. Future projects our charity is currently raising funds for include a new cancer centre in Macclesfield providing care closer to home, refurbishment of our CT scanning department with an improved environment and the latest 4D CT technology, and with our partners at The University of Manchester and Cancer Research UK, plans to build a new world class transformational research facility to replace the Paterson building which was destroyed by fire in 2017. All of our achievements and successes are only possible due to our dedicated and specialist staff, hardworking volunteers, generous and loyal supporters and fundraisers and our interested and enthusiastic public members, all bringing with them a wealth of experience, knowledge and understanding. Our overall performance in 2019/20 has been excellent and we have continued to deliver the 31 day referral to treatment target. Our 62 day cancer waiting time performance has not been achieved following changes to the reporting mechanism. The Christie is one of only eight specialist trusts in England deemed to have maximum autonomy and no potential support

5