The Christie NHS FT Annual Report & Accounts 2019-20

The Christie NHS Foundation Trust Annual Report & Accounts 2019-20

PLACE Assessment

The quality of healthcare premises has been captured in the latest patient-led assessments. Annual patient-led assessments of non-clinical elements of care such as food and waiting areas have been published by NHS Digital on the 30th January 2020. Patient-Led Assessments of the Care Environment (PLACE) involve teams going into NHS and private/independent hospitals to assess how the environment supports the provision of clinical care. PLACE assessments are undertaken by teams of healthcare staff and members of the public. The public members of the team, who comprise at least half of the assessing team, are known as patient assessors. At the Christie the assessment was carried out on the 7 th October 2019. The patient assessors were recruited from the Christie membership and included an independent external assessor from Stepping Hill, Stockport NHS Trust. This year’s results cannot be compared to 2018 as the questions and process has changed i.e. PLACE state “Please bear in mind that the 2019 results are not comparable with those in previous collections, due to the large scale national review and question set changes. “ The trust performed exceptionally well and all scores were well above the national average. Some actions are required and these will focus on Accessible survey across the site, hearing loops and mixed seating in some OPD clinics.

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