The Christie NHS FT Annual Report & Accounts 2019-20

Staff report

In 2019 1366 staff responded to the survey - 47% (2018: 46%). Scores for each indicator together with that of the survey benchmarking group (Acute Specialist Trusts) are presented below. In 2018 our key findings continued to be extremely positive. When compared with other Acute Specialist Trusts we performed best in 3 thematic areas and better than average in 2, average in 5 with only the quality of appraisals lower than the national average. Amongst other Greater Manchester provider trusts we were rank 1 st in 8 of the 11 thematic areas. There is strong evidence to show that employee engagement is intrinsically linked to high performance and good quality care, so it is particularly pleasing that the Trust’s staff engagement score remains positive. There was a significant improvement in this year’s scores in relation to Equality, Diversity and Inclusion with the scores being the best in the benchmarking group. Actions to address the key development areas will now be drawn up in conjunction with staff.

our staff to be the best they can be and to support them to promote a positive working environment. In 2019 we developed and launched the Christie Leadership Framework which aims to support our staff to understand the values, principles and behaviours that are expected and how these relate to the competencies required to be a leader at The Christie. Achievement & Recognition We continue to recognise the efforts and achievement of our staff. Our monthly staff recognition scheme ‘You made a difference’ has continued. In June 2019 we held our annual staff awards where we celebrated the outstanding achievements of staff and recognised the long and valued service of some of our long standing employees. NHS Staff Survey The NHS staff survey is conducted annually. From 2018 onwards the results from questions are grouped to give scores in ten indicators. The indicator scores are based on a score out of 11for certain questions with the indicator score being the average of those.

Key Theme

2019/20

2018/9

2018/7

The Christie Benchmarking Group

The Christie

Benchmarking Group

The Christie

Benchmarking Group

Equality Diversity and Inclusion Health and Wellbeing Immediate Managers

9.5

9.2

9.4

9.3

9.3

9.3

6.3 7.1 6.5 5.4 7.9 8.7

6.3 7.1 6.4 5.8 7.9 8.3

6.5 7.3 6.6 5.6 7.9 8.7

6.3 7.0 6.3 5.7 7.8 8.2

6.4 7.1

6.3 6.9

Morale

Quality of appraisals

5.2 7.7 8.8

5.5 7.7 8.4

Quality of care

Safe environment – bullying and harassment

Safe environment – violence

9.9

9.8

9.9

9.7

9.9

9.7

Safety culture

7.2 7.5 6.9

7.0 7.5 6.9

7.3 7.6

6.9 7.4

7.2 7.5

6.9 7.4

119

Staff engagement

Team Working