The Christie NHS FT Annual Report & Accounts 2019-20

The Christie NHS Foundation Trust Annual Report & Accounts 2019-20

Staff Report

Our patients are at the heart of everything we do and our workforce makes the difference by achieving the highest possible patient support and care. We are committed to attracting, retaining and developing our staff and aim to support them by engaging with them and valuing their individual contributions to the work that we deliver. Our approach to staff engagement At The Christie, we recognise the link between staff engagement and the quality of services we provide to our patients. Our principles, behaviours and staff pledges assure our patients, carers and families that the treatment and care they receive will be high quality and compassionate, but they also reflect the way in which we commit to treat and care for our workforce. We frequently seek staff feedback and use a number of different approaches, including the NHS Staff Survey and the quarterly Friends and Family Test. Our Executive Team regularly walk the floor and are accessible to our staff. Our Christie staff pledges demonstrate our commitment to communicating and engaging with our staff to support their learning and development, to recognise their contribution and to provide a healthy working environment.

Healthy Workplace In 2019/20 we have been working to implement our Health and Wellbeing Plan that was developed last year, focussing on supporting staff to improve their physical and mental health and encouraging them to lead healthy lifestyles. We have continued to invest in initiatives to support health and well-being including , Mental Health Resilience workshops and Mental Health First Aid Training. In 2019 we introduced a financial wellbeing scheme for staff and re-procured an improved Employee Assistance Programme. We continue to provide our staff with support mechanisms through occupational health, staff physiotherapy services and employee assistance programmes which provide advice, guidance and counselling for those who require it. Communication & Engagement Building on the work from last year, we have continued to focus on promoting a positive working environment. In 2019 we launched our ‘Respect’ campaign aimed at promoting respectful behaviours in the workplace. As part of our plans to make the Christie the best place to work we have partnered with ‘Timewise’ to work with us on an accreditation programme to develop flexible working solutions to help us to attract, retain and develop staff. As part of this work we have consulted widely with staff about their experiences and opportunities to work flexibly and have developed an action plan aimed at driving change and promoting a flexible working culture. Learning & Development In 2019-20 we have continued to invest in learning and development opportunities for staff. We have increased the number of staff mentors and promoted participation in PDRS through our ‘Invest in Success’ campaign. We continue to ensure that we equip our managers, team leaders and supervisors with the skills needed to enable

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