The Christie NHS FT Annual Report & Accounts 2019-20

Council of governors

Membership and community engagement committee This committee directs and monitors recruitment and engagement activity, manages communication with members through newsletters and letters and has overseen the organisation of a governor led programme of community engagement. The committee also advises on our target membership level and have supported the process to comply with the new General Data Protection Regulation in respect of the membership database. Members are invited to regular supporters’ seminars and major events such as Trust open days. Through the membership and community engagement committee, we are encouraging and developing increased participation of members by building a ‘databank’ of people who are readily available to give their views on our services and offering additional engagement opportunities. In particular, this group of members are invited to take part in our programme of patient focus groups which are run by the membership and voluntary services team. Quality committee The Council of Governors’ Quality Committee monitors, reports and comments on patient experience and quality and standards of service.

This involves both formal feedback reports and a range of presentations to the committee meetings combined with direct engagement with patients, carers and front line staff. Priorities this year have been: understanding and learning from complaints, surveys and incidents; maintaining awareness of Trust performance in relation to safe basic / fundamental care; monitoring of Trust Quality objectives; progress on the implementation of The Christie quality accreditation schemes (The Christie Quality Mark and The Christie CODE) including being actively involved in the Christie Quality Mark accreditation; speaking directly with patients and carers in outpatient and inpatient areas about their experiences. Development and sustainability committee This committee reviews the Trust’s annual plan and strategy on behalf of the council of governors and makes suggestions and recommendations to the Board. It also receives presentations from senior executives on major capital projects and provides input into these on behalf of the council of governors. Governor register of interests The register of interests of our governors is available on our website https://www.christie.nhs.uk/

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