Quality report 2021-2022

• Clinical trial medication delivery service from the Trust’s clinical trial dispensary, allowing patients to remain on their study despite covid restrictions: 94% of patients satisfied • Delivery service from The Christie Pharmacy dispensary: 94% agreed it was easy to arrange the delivery and 98% agreed it was easy to receive the delivery. As in previous years, the number of complaints and PALS contacts fortunately remained low. For 2022/23, the pharmacy team is working on additional service developments, aiming to expand and enhance medicines delivery systems, with a particular emphasis on improving communication, to implement more robust emergency delivery arrangements and support the expansion of Christie@ (other hospitals) satellite services.

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