Public Board papers 31.03.22

3. Responsive

3.5 - Complaints

8 new complaints received in February 2022 18 complaints were closed in February 2022

Ombudsman Cases Complainants have the right to refer their case to the Parliamentary and Health Service Ombudsman (PHSO) if they are not satisfied it has been resolved by the Trust. 0 cases have been referred to the PHSO in February 2022. 1 case remains under investigation.

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