Public Board of Directors papers 29.09.22

3. Responsive

3.5 - Complaints

15 new complaints received in August 2022 13 complaints were closed in August 2022

Ombudsman Cases Complainants have the right to refer their case to the Parliamentary and Health Service Ombudsman (PHSO) if they are not satisfied it has been resolved by the Trust. 2 cases remains under investigation.

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