Public BoD papers 28.04.22

3. Responsive

3.5 - Complaints

14 new complaints received in March 2022 14 complaints were closed in March 2022

Ombudsman Cases Complainants have the right to refer their case to the Parliamentary and Health Service Ombudsman (PHSO) if they are not satisfied it has been resolved by the Trust. No cases have been referred to the PHSO in March 2022. 1 case remains under investigation.

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