Public BoD papers 26.5.22

2. Caring

2.1 – Patient Experience

Positive feedback received…..

"I just wanted to pass on my thanks for all your care and skill during my operations on February 16th and in our discussions after. It really is very much appreciated indeed."

"I’m very lucky to be a patient of Dr Denis and Dr Wiseman. On Thursday 31 April after an overnight medical problem I was seen by the medical unit of Dept 26. The amazing team took great care in looking after me that morning. The Christies staff continue to amaze my wife and I as to their genuine care and medical expertise, all of the highest standard.

"I just wanted to thank you for all your help and support during our time with The Christie and also to thank Mr Wilson and Mr Renehan for all they did. It gave us ten years which without you guys we probably would not have had. I will always be grateful for the care you all took and would like to let you know they thought highly of you and the support you gave him. Carry on the fantastic work and once again thank you all." “I had an emergency admission to the Christie from Thursday 14th to Sunday 17th April. I was on the AAU and then on ward 11. I wanted to thank everyone for really excellent care. Every single person I came into contact with was lovely - porters, cleaners, catering staff, HCAs, doctors and nurses (my apologies that I can’t remember any specific names of ward staff). While it is never fun to be in hospital, I felt I was in absolutely safe hands. Thank you for a great experience".

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