Impact_Report_2019_Flipping_BK

We were delighted in February to mark the completion of our brand new £7m outpatient facility, offering a more accessible, spacious and comfortable environment for the 95,000 appointments that take place there each year.

Listen to Kay’s story here

Fully funded by The Christie charity, it offers patients a seamless experience with more consultation rooms, improved access to testing facilities and a new appointment system with self-check-in screens, helping to reduce patient waiting times and increase capacity. For many patients, outpatients is their first introduction to The Christie, so it is important it matches the same high standards as the rest of the hospital. Thanks to advances in cancer care, more patients are living with cancer for much longer, meaning we are seeing patients over a longer

period of time. This new facility is helping us to increase capacity, whilst continuing to provide the best possible experience we can for our patients. Kay Millington is one patient who is already benefitting from the new department. She said: “The new outpatients department is bigger, brighter and more relaxing. It’s a much nicer place to be in when you come for your appointment and I know it will be fit for the future for years to come. Thousands of patients like me will benefit from the amazing generosity of Christie charity donors. Thank you so much.”

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