HSS CPOC Service Annual Report 2021

Service Report May 2021 Colorectal and Peritoneal Oncology Centre – The Christie NHS Foundation Trust

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

Excellent Good Very Good Fair

How beneficial was the day online?

How did you find the visuals?

How did you find the sound?

Yes

No

Blank

Did you feel you were able to interact as much as you wanted to using slido? When we do our next face to face patient day, would you like the option to view online?

68%

22%

10%

97%

3%

0%

Presentation from the Physiotherapy Department, Patient Day 2021

4.2Nurse led follow up service Our telephone follow-up service was set up in 2013 and this is now completely nurse led. 629 Clinical Nurse Specialist (CNS) follow up consultations were performed in the last year. We have sent out a satisfaction survey to 106 patients on the 20 th of April 2021 in order to identify possible unmet needs of patients and to see if we can improve the clinics further. We now offer this service

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