Board of Directors papers 271022

2. Caring

2.1 – Patient Experience

Positive feedback received…..

"I just wanted to say a big thank you to Mr Smith and his whole team who looked after me during my recent treatment. Also the nurses on the ward who took care of my following my operation."

“Huge thanks for all you have done for me on my cancer journey. Every minute of your time and support has contributed to my recovery . Gives me strength to do my awareness stuff.”

"I came to have treatment at your hospital for prostate cancer. I had 9 months of radiotherapy treatment. Your radiologist did a very good job saving my life. They treated me with respect. Your hospital is the best in the country.”

"Thank you all so much. We want to take the time to thank you for everything you have done. We couldn't have asked for any more. The care and support you provided is second to none. You all have a wonderful skill and are truly marvellous in what you do. We will never forget how you have saved our mum's life-never. Mum could not have been treated better"

"I’ve have had treatment today in the CRF and I wanted to praise the staff there. Like everyone who is dealing with cancer, I have had a tough time over the last few years and the team in the CRF always cheers me up and keep me fighting. Everyone is so caring and they make me feel like I actually matter. Today I was humbled by the level of care, and indeed friendship, I experienced. They are amazing people! I got to ring the bell for the first time in eight years and without everyone’s influence I would have probably let it slip. What a wonderful and thoughtful team. Please pass on my heartfelt thanks to these amazing ladies!" 46

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