Board of Directors papers 271022

The initiative will be undertaken by the other staff networks and learning from setting up the initiative shared. Staff survey results by protected characteristics For all the Speak up questions, staff with protected characteristics report they feel less secure to raise concerns; and were less confident that their concerns would be addressed. The FTSUG has attended the EDG network meeting to discuss results and barriers. 11. Effectiveness Feedback from staff contacts The NGO requires that Guardians ask those who contact the FTSUG if they would speak up again or have experienced detriment. The feedback tool is completed via a link so that responses can be anonymous. The questionnaire is sent when a case is closed and not all cases are closed in the quarter they are reported. 7 contacts replied. 5 said they would speak up again, 1 said maybe and 1 said no 6 felt they were made to feel they did the right thing in raising their concern 6 said they felt very well supported, 1 said quite well. All 7 understood what would happen once they raised a concern. 6 said they were communicated with very well, 1 quite well. No respondents said they felt they suffered disadvantageous or demeaning behaviour as a result of speaking up. Comments made: • I was encouraged to formally raise the concern and supported throughout. • Great service, felt at ease talking about my concerns. • Positive, Sue was very warm and open • I feel that I received good advice and support from the Speak Up Guardian, however, the support from "The Trust" in general has been very limited • Negative as my concerns were ignored and unless I said who I was it made a mockery of the whole speak up guardian service Suggestions for improvement of the FTSU service:- • Sue has been amazing, but there doesn't seem to be any link between what we discussed with Sue and the process that we are going through as a team • Managers should act on any serious wrong doings regardless of them knowing who you are 11. Conclusion Board of Directors is asked to note the detail in the report and receive a further update in six months’ time.

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