Annual_Review_2018-19_Flipping_BK_V2

Improving patients’experiences

Kay’s story

Listen to Kay’s story here

We were delighted in February to mark the completion of our brand new £7m outpatient facility, offering a more

accessible, spacious and comfortable environment for the 95,000 appointments that take place there each year.

Fully funded by The Christie charity, it aims to offer patients a more seamless experience with more consultation rooms, improved access to testing facilities and a new appointment systemwith self-check-in screens, helping to reduce patient waiting times and increase capacity.

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