2022-23 Annual Complaints Report
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Table of contents
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Slide Number 1
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1.1 - Introduction
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2.1 – Complaints review
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2.2 – Complaints review
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2.3 – Complaints review
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3.1 – Complaints resolution
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4.1 – Parliamentary and Health Service Ombudsman referrals
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5.1 – Complaints Survey
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6.1 – Learning from Complaints in 2022/23
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7.1 – Developments for 2023/24
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